Privacy Policy

1. About this policy

This policy explains how Concipio Fertility Ltd ("Concipio", "we", "us") handles personal data when you visit concipiofertility.com (the "website") or contact us through it.

It covers this website only. Our products have their own privacy notices, which are provided to users of those products.

2. Who we are

Concipio Fertility Ltd is the data controller for the personal data described in this policy.

3. What we collect and why

When you contact us

If you fill in our contact form or email us, we collect what you send us: typically your name, work email address, organisation, role and your message. We use it to reply to your enquiry, arrange demonstrations and follow up on business discussions you have started with us.

Our legal basis is our legitimate interest in responding to enquiries and developing business relationships. Where your enquiry is about entering into a contract with us, we also rely on taking steps at your request before entering into a contract.

Please do not send us health information or patient data through the contact form or by email.

When you visit the website

Our hosting provider automatically records technical information when the website is requested, such as your IP address, browser type, the page requested and the time of the request. This is used to deliver the website, keep it secure and diagnose problems. Our legal basis is our legitimate interest in running a secure, working website.

4. Cookies and analytics

This website does not use cookies, analytics or advertising trackers, and does not load fonts or scripts from third parties. If that changes, we will update this policy and, where the law requires it, ask for your consent first.

Our contact form is provided by Typeform and opens on Typeform's own website, where Typeform's own privacy and cookie policies apply.

5. Who we share it with

We do not sell personal data. We share it only with service providers who process it on our behalf, under contracts that require them to protect it:

• Netlify, Inc. (United States): website hosting
• Typeform S.L. (Spain): contact form
• Google LLC / Google Ireland Ltd: email (Google Workspace)

We may also disclose personal data if the law requires it, or to professional advisers or a buyer of our business, under a duty of confidentiality.

6. International transfers

Some of these providers process data outside the UK, including in the United States. Where they do, the transfer is covered by a UK adequacy decision, the UK Extension to the EU-US Data Privacy Framework, or the UK International Data Transfer Addendum to the EU Standard Contractual Clauses.

7. How long we keep it

• Enquiries and related correspondence: up to 24 months after our last contact with you, unless we enter into a business relationship, in which case we keep records for as long as that relationship lasts and as required by law afterwards.
• Hosting logs: kept by our hosting provider for a short period, in line with its standard retention.

8. Your rights

Under UK data protection law (and, if you are in the European Economic Area, the EU GDPR) you have the right to:

• access the personal data we hold about you
• have inaccurate data corrected
• have your data deleted
• restrict or object to how we use your data
• receive your data in a portable format, where applicable

To use any of these rights, email info@concipiofertility.com. We will respond within one month.

You can also complain to the UK Information Commissioner's Office at ico.org.uk or on 0303 123 1113, or to the data protection authority where you live. We would appreciate the chance to resolve your concern first.

9. Security

The website is served only over encrypted connections (HTTPS), and access to enquiries and email is limited to the members of our team who need it.

10. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.

See also our Website Terms of Use.